Privacy Policy

Last Updated: 6/12/2024

1. Introduction

JDP Tech Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or use our Services.

2. Information We Collect

(a) Personal Information: We may collect information such as your name, email address, phone number, and billing details when you schedule an appointment or inquire about our Services.
(b) Technical Information: We may collect non-personal information like IP addresses, browser type, referring URL, and device information through cookies or similar technologies.

3. How We Use Your Information

- To Provide Services: We use your information to schedule appointments, deliver the requested services, and process payments.
- To Communicate: We may send you administrative or promotional emails regarding appointments, service updates, or offers that might interest you.
- To Improve Our Services: We analyze aggregated user data to enhance site performance and service offerings.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to remember your preferences, improve user experience, and track Site usage analytics. You can usually modify your browser settings to decline cookies if you prefer, though some features of the Site may be affected.

5. Sharing Your Information

We do not sell your personal information. However, we may share information with:
- Service Providers: Third-party companies that assist us in operating our Site, conducting our business, or servicing you, under confidentiality agreements.
- Legal Compliance: We may disclose information when required by law or in response to valid requests by public authorities.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

7. Security Measures

We employ reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee absolute security.

8. Children's Privacy

Our Site and Services are not directed toward children under the age of 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, update, correct, or request deletion of your personal information. To exercise these rights, please contact us using the details provided below.

10. Third-Party Links

Our Site may contain links to external websites that are not operated by us. We encourage you to review the privacy policies of any third-party sites you visit, as we are not responsible for their content or privacy practices.

11. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our Site with a new effective date. Your continued use of our Site or Services after any changes indicates your acceptance of those changes.

12. Contact Us

For any questions about this Privacy Policy or our data practices, please contact us at:
Email: jake@jdptechsolutions.com
Phone: 808-216-3534
Address: 32527 Turtle Grace Loop, Wesley Chapel, Florida 33545

Terms of Service

Last Updated: 6/12/2024

1. Acceptance of Terms

By accessing or using our website (“Site”) and services (“Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you may not use our Site or Services.

2. Eligibility

Our Services are intended for users who are at least 18 years of age. By using our Site or Services, you represent and warrant that you meet this age requirement.

3. Services Offered

JDP Tech Solutions provides various tech-related services, including device repair and maintenance, network support, cybersecurity consulting, data recovery, and tech education. The scope of any service provided is outlined in the relevant product/service description or individual service agreement.

4. Appointments and Scheduling

You can request an appointment through our online scheduling tool, via phone, or by email. Appointments are subject to availability, and we reserve the right to reschedule or cancel appointments at our discretion.

5. Payment and Billing

Payment terms and methods will be agreed upon before we perform any service. You are responsible for providing accurate billing information and prompt payment for services rendered.

6. Refunds and Cancellations

Refund policies may vary based on the service provided. Specific terms will be communicated to you before service delivery. If you wish to cancel a scheduled appointment, please do so at least 24 hours in advance to avoid potential cancellation fees.

7. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, and software, is the property of JDP Tech Solutions or its content suppliers and is protected by applicable copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without explicit written permission.

8. User Conduct

You agree not to use our Site or Services for any unlawful purpose or in violation of any local, state, national, or international law. You also agree not to attempt to gain unauthorized access to our systems or engage in any activity that disrupts the Site or Services.

9. Disclaimers

Our Services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our Site or Services will be error-free, secure, or free from interruptions.

10. Limitation of Liability

To the fullest extent permitted by law, JDP Tech Solutions and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues arising from or related to your use of the Site or Services.

11. Indemnification

You agree to indemnify, defend, and hold harmless JDP Tech Solutions and its employees, agents, and affiliates from any claims, liabilities, damages, or expenses (including reasonable attorneys' fees) arising out of your use of the Site or Services, or your violation of these Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Florida.

13. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. We will notify you of any material changes by posting the new Terms on our Site. Your continued use of the Site or Services constitutes acceptance of those changes.

14. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:
Email: jake@jdptechsolutions.com
Phone: 808-216-3534
Address: 32527 Turtle Grace Loop, Wesley Chapel, Florida 33545